FAQs

Q: How long should I leave the product on before washing off?
A: As a rule of thumb you want to give the product at least a minute on your skin before rinsing, two minutes is better leaving some residue on your skin allowing even more time for the product to work.

Q: Should I wash with soap before or after using the product?
A: You can do either. It's recommended to use soaps that do not have ingredients like Shea butter or oil additives as they tend to clog the pores and will inhibit the results you will get.

Q: Does the product have an odour?
A: Yes you will be able to smell some mild menthol and rosemary scents both are pleasant and mild.

Q: Is there any other way to apply the product besides the shower?
A: Yes some users have advised they put it on in the sauna or after a hot tub. You can also mix the serum 1 part to 4 parts water and put in a small pump spray bottle and spray on face and arms , or any exposed skin, periodically throughout the day. It really comes down to preference.

Q: What happens if I get the product in my eyes or mouth?
A: As two of the ingredients are Menthol and Rosemary, if you get in your eyes it will cause irritation which is quickly resolved by rinsing. If you get in your mouth there is no problem unless you have an allergy to any of the ingredients so check before use.

Q: What if I use more than the recommended amount, will that speed up the results?
A: Each person's body will react a bit differently, the recommended 4 pump a day dosage is a good rule of thumb. We have had people who have used more and some less both systems of application have reported positive results.

Q: How long will it take for me to see or feel results?
A: The way each of our bodies will respond will be different depending on a number of factors, diet, activity level, age, the reason you are using the product if you are an athlete or completely sedentary all will have an impact on results you will see and feel. Many users notice a difference from the 1st use; some have advised it took a few weeks and some advised it took a few months before they had significant results.

Q: How much is too much product?
A: All the ingredients are natural so it's unlikely to experience negative effects if 3 or 4 X's the recommended dose, however we recommend staying fairly close to the recommended dosage as a daily routine.

Q: What happens if I stop using the product will any positive results I experience reverse?
A: Depending on what you use the product for ...possibly, however you can simply reduce usage and make the product last longer in the end it does come down to personal preference.

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