Shipping Policy
Our goal is to offer you the best shipping options available in the USA and PR. (New markets coming soon).
Shipping carrier: USPS and UPS
Orders are processed when the payment is accepted.
SHIPPING & HANDLING
Please note:
1. Delivery to military regions are currently limited. We are very sorry for the inconvenience.
2. The majority of our orders are processed and shipped within 48 hours. However, the time period can differ in individual cases.
3. International orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
4. It is the responsibility of the Customer to pay any customes, duties or taxes these are NOT included in the purchase price.
5. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
SHIPPING FEE
Shipping is included in the price for continuous continental USA. Additional fees may occur for parcels to Hawaii, Alaska and PR.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 1-2 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Halifax Trading and if you have any questions, please don't hesitate to contact us via: info@halifaxtrading.com